Frequently asked questions

Financial security

Q: Are Towergate Education’s insurers rated ‘A’ or above by the independent rating agency Standard and Poor’s?

A: Yes.

Q. Is Towergate Education part of a larger insurance group?

A. Yes, our parent is Europe’s largest insurance intermediary.

Cover

Q: If a staff member were diagnosed with a chronic illness, even cancer, after our school took out cover with Education, would we be able to claim for that absence?

A: Yes.

Q: What if they had developed a chronic illness before we had gone on cover?

A: The school would still be covered.

Q: Can Towergate Education help us to gradually return staff to work if they have been ill for a while?

A: Yes. Our cover includes phased returns to work.

Q. Does Towergate Education cover Jury Service?

A. Yes.

Q. Does Towergate Education offer Adoption Leave cover?

A. Adoption Leave is automatically included when you purchase Maternity Leave cover.

Ease and flexibility

Q: What information does Towergate Education need from our school in order to provide us with a quote?

A: We need only basic school contact information and your past total annual sickness costs (preferably the past three years but we can work with two if need be).

Q: Does Towergate Education also cover support staff?

A: Yes, if you wish.